Reference

tancap88 Terms & Conditions: What You Agree To

Before you open an account on tancap88, these Terms & Conditions set out exactly what we expect from you and what you can expect from us — covering…

Account eligibility depends on local lawDANA, OVO, GoPay & QRIS coveredClear rules on account suspensionDispute path via live supportPolicy effective on registration
tancap88 tancap88 Terms & Conditions: What You Agree To
TERMS CONTACT PATHS

Reach Us When Terms & Conditions Raise Questions

If any clause in these Terms & Conditions is unclear — whether about account access, a pending QRIS transaction or an eligibility question for your region — our support team is available around the clock. Players in Makassar and across Indonesia can reach us through the channels below without leaving the cashier path.

Team online

Live Chat Support

Available 24 hours a day, 7 days a week directly inside your account dashboard. Use this path first when a terms clause blocks a deposit or withdrawal action.

Email Policy Queries

Send detailed questions about account suspension, data retention or wallet eligibility to our policy inbox. We aim to respond within 24 hours on business days.

In-Account Notification Panel

Policy updates and term-change notices appear here at least 7 days ahead of effect. Check this panel after any login to stay current with the latest version.

POLICY HANDLING STANDARDS

How We Manage Your Account Under These Terms

These six practices describe how tancap88 operationalises its Terms & Conditions — from data handling and cookie use through to the account security steps that protect your wallet connections to DANA and…

Data Handling

Account data — including phone number and wallet identifiers — is stored only as long as your account remains active or as required by applicable regulation where local law permits.

Cookie Use

We use session cookies to keep you logged in across the lobby and cashier. Persistent cookies track only functional preferences; no behavioural ad profiles are built from your session data.

Account Security

Phone verification is mandatory before account access is granted. If a suspicious login is detected, your account is temporarily locked and an alert is sent to your registered number immediately.

Retention Policy

We retain transaction records — including QRIS and GoPay receipts — for a minimum period aligned with Indonesian financial record-keeping norms. You may request a statement via live chat.

Policy Contact

Address all formal terms disputes to our policy inbox. Include your account ID and the specific clause in question so our compliance team can respond with the correct reference.

Change Requests

To update personal details tied to your account agreement — such as your registered phone or linked bank (BNI, Mandiri) — submit a change request through the account settings page and complete re-verification.

Common Questions About tancap88 Terms & Conditions

These questions reflect what people actually search when reviewing the Terms & Conditions before opening a tancap88 account. If your question is not here, the live chat path in your dashboard connects you to a policy-trained agent at any hour.

They cover account eligibility, acceptable use, transaction rules for DANA, OVO, GoPay and QRIS, withdrawal verification steps, suspension grounds and the dispute process. Every rule applies from the moment phone verification is completed.

Yes. Access to certain features depends on local law. We apply region checks at account creation and may restrict specific lobby sections for locations where local law does not permit them.

A notice appears in your in-account notification panel at least 7 days before any material change takes effect. Continuing to use tancap88 after that date means you accept the updated terms.

DANA and QRIS are fully supported payment rails. Transaction limits shown at the cashier apply, but no additional wallet-specific terms exist beyond the standard account agreement and the limits displayed at deposit.

Transaction records, including GoPay and OVO receipts, are retained for a minimum period aligned with Indonesian financial norms. Personal identifiers are removed after that period unless retention is required by applicable regulation.

Send a formal query to the policy inbox with your account ID and the specific clause you are disputing. Our compliance team aims to respond within 24 hours on business days with a clear, referenced answer.

Suspected fraud, repeated failed verification, use from a location where local law prohibits access, or breach of the acceptable-use clause can each trigger a temporary or permanent suspension, with notice sent to your registered phone.