Reference

tancap88 Privacy Policy — What We Protect

Our Privacy Policy sets out exactly what personal data tancap88 collects when you open an account, verify your phone, or complete a deposit via DANA, OVO, GoPay or…

Encrypted account dataDANA & QRIS transaction privacyPhone verification securityData deletion on requestIndonesia-specific data handling

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Browse the Full Scope of Our Data Practices

tancap88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create an account with tancap88, we collect your name, phone number, email address and payment method details — including wallet identifiers linked to DANA, OVO, GoPay or QRIS. We also log device information, session activity and transaction references for fraud prevention and account security.

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Data collected during bank transfer or virtual account steps with BCA, BRI, Mandiri or BNI is held only as long as required for verification and dispute resolution. We do not sell your personal data to third parties. Use of our platform and data processing depends on
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local law; where local law permits, you may request a full copy of the data we hold against your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Choices

If you have a question about how we process your account data, want to update incorrect information, or need to request deletion of your profile — our privacy support path is open around the clock. You can reach the team via live chat directly inside your account dashboard, or through email if the matter requires a written record. For players in Makassar, Semarang or anywhere across Indonesia, response times for privacy-related requests are within 24 hours on business days.

Team online

Live Chat

Access live chat from inside your account dashboard, available 24 hours a day, seven days a week for privacy queries and data correction requests.

Email Support

Send a written privacy request to our support email address for data access, correction or deletion. We aim to respond within one business day.

Account Dashboard

Update your contact details, phone number and linked wallet information directly inside the account settings page without contacting support.

HOW WE PROTECT YOU

Six Ways We Handle Your Data Carefully

Our data handling practices are built around the account steps you already take — phone verification, wallet linking, session login and transaction history.

Encrypted Storage

All account credentials and linked wallet identifiers — including DANA, OVO, GoPay and QRIS references — are stored using AES-256 encryption at rest on our servers.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page behaviour. You can adjust cookie preferences via your browser settings at any time.

Account Security

Phone number verification is required before account access is granted. We never share your verified phone number with third-party marketing services or payment processors beyond transaction need.

Data Retention

Transaction logs tied to QRIS or bank transfer via Mandiri or BRI are retained for the period required under Indonesian financial regulation, then deleted on a rolling schedule.

Access Requests

You may request a full export of the personal data we hold on your account by contacting our privacy support via live chat or email. We process these requests within five business days.

Third-Party Sharing

We share data only with payment processors needed to clear your DANA or OVO deposit, and with fraud-detection services. We do not sell data to advertisers or unrelated third parties.

Common Questions About Our Privacy Policy

These are the questions we hear most often about our Privacy Policy at tancap88 — covering what data we collect, how long we keep it, what your rights are, and how to act on them. If your question is not here, our live chat team can walk you through the specifics of your account.

We collect your name, phone number, email address and the payment method you use — such as DANA, OVO, GoPay or QRIS wallet identifiers. Device type and session data are also logged for security purposes.

Yes. Any transaction reference generated when you deposit via DANA or QRIS is covered under our Privacy Policy. We retain these references only as long as needed for dispute resolution, then delete them on schedule.

We retain your account data for the period required under Indonesian financial regulation. After that period, inactive account records are deleted unless a legal hold applies. You may request early deletion via live chat.

Yes, where local law permits. Send a data access request through our email support channel or via live chat inside your account. We aim to deliver your data export within five business days.

We share wallet identifiers with the payment processors needed to complete your transaction — no further. We do not pass your OVO or GoPay details to advertisers, analytics brokers or unrelated third-party services.

You can correct your name, phone number or linked wallet details directly in the account settings page. For changes that affect identity verification, contact our support team via live chat to complete the update securely.

We use session cookies for login continuity and analytics cookies to understand how you navigate the site. You can manage or disable non-essential cookies through your browser settings at any time without losing account access.

tancap88 Privacy Policy — What We Protect

Contact Us About Your Privacy Choices

Live Chat

Email Support

Account Dashboard

Six Ways We Handle Your Data Carefully

Encrypted Storage

Cookie Controls

Account Security

Data Retention

Access Requests

Third-Party Sharing

Common Questions About Our Privacy Policy

01 What personal data does tancap88 collect when I open an account?

02 Does the tancap88 Privacy Policy cover my DANA and QRIS transaction details?

03 How long does tancap88 keep my account data after I stop using the platform?

04 Can I request a copy of the data tancap88 holds on my account?

05 Does tancap88 share my OVO or GoPay details with third parties?

06 How do I update incorrect personal information on my tancap88 account?

07 Does tancap88 use cookies, and how can I control them?

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